Blog posts of '2024' 'December'

Gartner revealed in its market research that there will be three technologies that will transform customer service and support by 2028. Those three technologies include Generative AI, Conversational User Interfaces, and Digital Customer Services.

Dec 17, 2024

You have already made a sound decision if you have implemented CRM to manage your customer relationships. However, you might be using multiple other business tools to optimize your different business processes. Even after this much investment, if you are dealing with siloed data and disconnected systems, CRM system integration with other business tools or applications becomes obligatory.

Dec 09, 2024

Are you one of those making sales but have no idea why your product is getting sold, what the average length of your sales cycle is, and why your leads/opportunities are dropping off? It’s the time when you need to focus on improving your sales funnel using the CRM with AI capabilities.

Dec 05, 2024

To gain efficiency and increase productivity, AI is considered the game-changing deal in ERP systems these days.

Dec 30, 2024