To gain efficiency and increase productivity, AI is considered the game-changing deal in ERP systems these days.
When we talk about the ERP trends, automation and personalization are the key trends that businesses have been adopting to optimize processes, increase efficiency level, and improve customer experience.
Certainly, implementing AI features such as process automation, sentiment analysis, predictive insights, sale quota forecasting, module-specific AI bots, etc., can benefit businesses in various ways and overcome day-to-day business challenges.
Again, generative AI- a powerful subset of AI can help bring efficiency by enabling your sales team to focus on their core tasks instead of getting indulged in managing customer email or communication drafts.
According to Gartner, in ERP systems, 50% of AI-equipped features will be built through generative AI capabilities.
In this blog, we will explore the latest and trending AI features helping drive innovation in the ERP systems and enabling businesses to overcome their challenges wrapped with associated use cases.
Benefits of AI in ERP Systems
From improving efficiency to making smarter decisions to ensuring streamlined customer experience, AI in ERP can help expand your business capabilities and uplift your business growth. Here are the benefits of AI in ERP that businesses can leverage and scale.
Greater efficiency through automation
Built-in machine learning algorithms in ERP software can help you automate your repetitive or recurring tasks such as invoice matching, estimate to sales orders conversion, pick pack ship, etc.
Automation in your routine tasks helps speed up your processes while ensuring accuracy. This in turn enables your workforce to focus more on their core tasks or strategic movements.
In LionO360 ERP, you can automate several tasks such as estimate to sales order creation, pick pack ship process in the warehouse, automating customer responses, and more. This helps save time and multiplies the efficiency level of your sales, warehousing, and support teams.
Boost productivity
With the help of artificial intelligence in ERP, you can improve overall productivity in your organization. ML-based functional capabilities help ensure streamline the process from invoice processing to order management to managing general customer queries through automated responses.
This in turn helps reduce errors that happen due to manual processing, enables your workforce to consider and prioritize the more complex tasks and strategic activities.
Deliver personalized user-experience
Using NLP (Natural Language Processing) and ML algorithms, you can analyze customer preferences, interactions, and feedback ensuring personalized recommendations and tailored support services to the customers.
When customers are served with tailored interactions and personalized experiences, it helps generate customer satisfaction and loyalty with a long-lasting effect.
In LionO360 system, you can chat with the AI bots to get instant insights and actionable data enabling people in your organization to quickly make productive decisions. Our enterprise resource planning software also allows you to upload your external data and get required analytics instantly.
This can help you strategize and strengthen your decision-making process to ensure effective growth and scalability.
Analyze trends to acquire key insights
AI-equipped ERP systems help analyze historical data and identify changing customer preferences and potential disruptions in the supply chain or distribution. Leveraging these key insights, you can optimize your product lines, streamline inventory levels, and align with the market shifts.
Challenges of AI in ERP
Change management
AI in ERP provides you with ample benefits but requires significant shift within the organization wherein end-users are needed to learn and adopt the new system. Apart from this, it also requires cultural shift wherein users are required to be prepared for AI-driven operations and decision-making.
Now, how to overcome this challenge, all you need to do is choose ERP software solutions from a trustworthy partner. Make sure your ERP implementation partner will provide sufficient training to your users so that they can be comfortable with AI technology.
Integration Difficulty
To get effective AI-based results, insights, or analytics, it is essential to have clean, structured, and consistent data managed in a single database. Having poor/unstructured data or siloed systems can hinder the effectiveness of AI-based results or analytics.
That's why LionOBytes offers seamless integration capabilities wherein you can integrate other business solutions such as CRM (customer relationship management), FSM (Field Service Management), Accounting solutions, etc.
So, you do not need to worry about it as we provide an AI-ready ERP solution that ensures seamless integration and effectiveness of AI.
High Implementation Costs
Upgrading your existing ERP system with AI-powered features can be costly. Thus, switching to an AI-ready solution like the LionO360 ERP system can be a smarter choice. Yes, considering the future of ERP with AI, we provide smart ERP systems that suit your budget and address your functional needs.
Ready to Leverage AI in ERP Systems? Implement LionO360 ERP
LionOBytes offers a highly secure, scalable, and AI-ready ERP system that helps you automate your processes, gain actionable insights, and enables you to personalize your user experience.
It allows you to quickly access the required insights and make informed decisions to support your business growth and scalability.
Now, get ready to predict data, measure sales performance, forecast sales quotas, chat with your data using AI bots, and more by implementing LionO360 ERP system.
For more information call us at +1 609-281-5272
Frequently Asked Questions
What is AI in ERP?
AI in ERP is all about having AI-based functional capabilities in the ERP system to bring process automation, boost customer response, and gain predictive analytics to make informed decisions.
To understand the AI-based functional capabilities of the LionO360 ERP system, we are here, connect with us.
How does AI improve ERP systems?
AI helps improve the functional capabilities of ERP system. It enables you to automate your day-to-day repetitive tasks, analyze the large data sets to provide actionable insights, and predict trends to ensure personalized customer service and support.
You are just one step away from connecting with us.
Can AI-powered ERP systems help small businesses?
Certainly, if you are a small business, using AI-powered ERP features, you can automate your repetitive business tasks/activities, promote accuracy by eliminating manual processing, and ensure improved decision-making through AI-based actionable insights.
Connect with experts at LionOBytes to understand how Artificial Intelligence in ERP can help you improve your efficiency, reduce cost, and enable you to discover growth opportunities.