Field Service Management
Overview
Business Simplifying Field Service Management
Streamline field operations, reduce costs, and increase customer experience using LionO360 Field Service Management for small businesses.
What is LionO360 FSM?
LionO360 FSM (Field Service Management) is a business platform to effectively manage your field operations and provide personalized customer experience.
Our Field Service Management for growing businesses is designed to automate field operations and maximize the productivity of your field executives It also allows tracking & managing field team’s performance.
Seamlessly leverage AI-driven dynamic dashboards of LionO360 Field Service Management. This will help optimize service operations and make informed decisions.
Our LionO360 Field Service Management software helps businesses drive connected experience. It allows you optimize executive scheduling, visiting, and smart route planning. This in turn helps increase operational efficiency and reduce costs.
With our Field Service Management solution, we help businesses to enjoy simplified and managed practices. We enable them to focus more on increasing their customer base and driving improved conversions
Gather vital information while onsite
Create multiple questionnaires for your representatives from the backend. Now, these questionnaires can be filled out while your representative visits your customer store locations.
You can set up and prompt multiple questionnaires during your executive visit. Apart from this, you can also schedule their sequence depending on specific requirements or situations.
Allow them to gather and update the customer information in your Field Service Management system. This will ensure improved customer experience.
Route Management
The reporting capability of our LionO360 Field Service Management solution enables you to efficiently manage end-to-end field service activities. It also helps you minimize inefficiencies and control transportation costs.
Our Field Service Management Software is facilitated to automatically generate reports and provides essential insights. Such insights include the sales representative’s visit count, length of visit, etc. to track employee productivity and identify success factors.
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Gain opportunities and drive growth
Through LionO360 field service mobile app's proximity and geo-location capabilities, field teams can seek out leads and accounts closest to their location or within their territory.
Integrated with Google Maps, our Field Service Management for growing businesses allows you to set, plan, and track each day’s activities. Real-time insights into your representatives' visiting history help you meet the immediate needs of customers
Such visitor history reveals total visit counts, visit lengths, and the number of questionnaires conducted throughout the day.
Drive efficiency and increased productivity
Assure that your field team is as productive as possible by utilizing our LionO360 Field Service Management for small businesses. You can set and define your representative’s targets. Such targets can include - required store visits, questionnaires to be fulfilled, etc.
Designed with real-time reporting and analytics capabilities, you can track and monitor your representatives’ activities. Your field persons’ visits are automatically confirmed and logged into the system once they check-in to the location.
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