Blog

The global CRM software market growth is recorded at USD 65.59 billion in 2023, which is further expected to grow at a CAGR of 13.9% for the period 2024 to 2030. Various CRM trends have played a vital role in this significant growth. CRM trends include hyper-personalization in customer service and AI in automation – says Grand View Research.

Jan 03, 2025

2024 has been a transformative year for LionOBytes, as we continue to provide businesses with innovative and scalable solutions through our LionO360 ERP, CRM, and FSM platforms. This year, we have seen remarkable growth, expanded market reach, and made significant technological advancements to better serve our clients and partners worldwide.

Dec 31, 2024

Gartner revealed in its market research that there will be three technologies that will transform customer service and support by 2028. Those three technologies include Generative AI, Conversational User Interfaces, and Digital Customer Services.

Dec 17, 2024

You have already made a sound decision if you have implemented CRM to manage your customer relationships. However, you might be using multiple other business tools to optimize your different business processes. Even after this much investment, if you are dealing with siloed data and disconnected systems, CRM system integration with other business tools or applications becomes obligatory.

Dec 09, 2024

Several challenges come across when you carry out your field operations manually or without the use of an adequate solution i.e. Field Service Management.

Nov 29, 2024

According to the survey performed by Gartner in the year 2022, Field Service Management is adopted and used by more than 80% of the industry leaders.

Oct 29, 2024

When you have a field team that works outside the office, it adds an additional layer of complexity to the list that your management needs to take care of. Here, considering the best approach to managing your field operations is inevitable. This is where you need to implement FSM solutions with mobile device facilitation.

Oct 25, 2024

Managing sudden fluctuations from vendors or customers becomes challenging for growing businesses. If not managed properly, this can impact on the overall customer experience and, in the end, business growth and scalability. However, implementing Inventory Management software can help overcome these challenges.

Jan 14, 2025

To gain efficiency and increase productivity, AI is considered the game-changing deal in ERP systems these days.

Dec 30, 2024

Facing difficulty while tracing the product movement through the supply chain and complying with industry regulations? If your answer is yes, we can understand how you have been struggling so far. But do not worry, implementing an ERP system with serial number management capability can help you overcome this challenge.

Nov 15, 2024

Planning to implement an ERP system, you can’t go without the must-have functional capability i.e. Serial Number Management. Yes, it’s such a powerful feature that often comes with premium ERP systems.

Nov 06, 2024