Planning to implement an ERP system, you can’t go without the must-have functional capability i.e. Serial Number Management. Yes, it’s such a powerful feature that often comes with premium ERP systems.
Serial Number Management helps to track and optimize the entire product's life cycle from where it is received to your warehouse to post-customer delivery.
If you deal in global locations, this functionality can help you ensure global compliance and industry regulations. To ensure improved customer service and experience, Serial Number Management plays a crucial role.
Thus, when it comes to implementing a cloud ERP system, it is crucial to have a Serial Number Management Feature in your ERP system. However, before implementing, you need to evaluate your functional needs according to your unique business and a unique process flow across your business hub.
Thus, sharing best practices for implementing Serial Number Management in your ERP System.
Define your objective
It is important to evaluate your specific goal of implementing Serial Number Management in your ERP system. Such goals can include optimizing inventory levels, product recalls, warranty claims, global compliance & industry regulations.
Defining specific goals can help you address your specific business requirements and streamline process flow.
Ensure real-time tracking
Serial number management has no fruitful use until your ERP system has real-time tracking capability. With real-time tracking facilitation in your ERP system, you can gain real-time updates about the product from your warehouse movement to the supply chain flow to post-customer delivery or after-sales service.
Thus, your ERP system should have real-time tracking and monitoring capabilities. With this, your warehousing, supply chain, or service team can effectively track the product life cycle, process the inventory flow, and ensure satisfactory customer service.
For instance, your warehousing team can be updated once the serial numbers are assigned to the products whether while receiving the products in the warehouse or generating invoices or sales orders.
Now, with this assigned serial number, you can also track the supply chain. If your customer claims a product return, it can be easily traced for seamless resolution.
Streamline data and validation
Having automation in practice can help streamline data and ensure data validation. This is the crucial practice that you need to imbibe in your cloud ERP software to automatically assign serial numbers associated to a specific Lot.
For better clarity, let’s include a use case:
Suppose you need to ensure a product recall and need to connect to a specific customer line. Now, how will you connect them?
Or let’s understand in a simpler way. So, after customer delivery, you come up with a certain product line that is having an issue and want to ask your customer to return the product to ensure safety or due to any error.
Manually tracking and connecting these customers could be a cumbersome process. However, with the help of Serial Number Tracking functional capability in your cloud ERP system can help overcome this challenge.
Yes, with serial number-based tracking, you can easily identify the specific product line that also belongs to a specific Lot. Now, you can easily connect with all those customers and request them to return the product having issues or concerns.
Integrate across ERP
To achieve operational effectiveness, it is imperative that serial number tracking should be integrated across ERP modules including sales, purchase, inventory, and customer service. This will allow better visibility across your warehousing, supply chain, and customer service processes.
With this, you can also ensure seamless collaboration across your departments as everyone will be on the same if any updates are made.
For instance, if a product recall is performed by the service department, other departments like warehouse, supply chain, etc. can also be updated with the information in real-time.
Ensure regulatory compliance
When you deal in different regions or global locations, you are required to adhere to strict regulatory standards, and this requires having an AI-based ERP system with Serial Number Management capabilities.
As a result, Serial Number tracking can help protect you from potential legal issues or penalties. Thus, you can maintain quality control and company standards.
Plan for scalability
As your business scales, you are required to scale your cloud ERP software. So, it is crucial to have Serial Number tracking with scalable capability. With this, you will be able to handle a large volume of product tracking without compromising at any level of the product life cycle.
Also, having serial number reports & analytics in one place can help simplify product data visibility. This in turn can help ensure smoother product flow from warehouse to supply to post-customer delivery.
Planning to Implement Serial Number Management? Choose LionOBytes!
If you are planning to implement Serial Number Management capability, choose the LionO360 cloud ERP system powered by LionOBytes equipped with Serial Number Management functionality.
LionO360’s Serial Number Management allows you to track the product across its life cycle. It simplifies tracking wherein you can track the product from where it was received to your warehouse, during the warehouse practices, and while in the supply chain flow to after-sales service.
Using LionO360 ERP’s serial number tracking functionality, you can streamline your pick-pack-ship process and faster your order fulfillment ensuring improved customer experience.
Our system also supports seamless product return from the customer end and serial number tracking helps simplify the process. You can also ensure a smoother process for product recall purposes.
When it comes to adhering to industry regulations and global compliance, LionO360 ERP- an AI-based ERP with Serial Number Management capability can help.
To have integrated serial number reports, our system facilitates with ‘Serial Details’ a complete integrated report that enables seamless visibility across the product data and product flow throughout their life cycle.
To understand the in-depth capability of our Serial Number Management capability, connect or schedule a free demo with our team.
For more information, please call us at +1 609-281-5272
Frequently Asked Questions
What is Serial Number Management in an ERP System?
Serial Number Management is a tracking/tracing capability in an ERP system that helps track and trace the complete life cycle of the product. It enables you to track the product to where it was received in your warehouse, while being in the warehouse storage, during supply chain, and after-sales service.
To know more schedule a free demo.
Is Serial Number Tracking Necessary for Regulatory Compliance?
Yes, if you deal in industries like electronics, medical devices & equipment supply, etc., comprise strict regulations that require Serial Number tracking. This helps ensure seamless traceability and compliance with industry regulations.
How Does Real-Time Tracking Help Improve Inventory Management?
Real-time tracking of inventories helps to stay updated with the inventory flow from supplier to warehousing storage to the supply chain. This real-time visibility enables you to optimize your inventory levels, and control stock-out/over-stock situations.
With real-time tracking, you can ensure faster customer service and improve their experience level. To know how LionO360 Serial Number Management can help improve your inventory management, we are just one step away.
