What is LionO360 FSM?

LionO360 FSM is a complete Field Service Management solution platform for small and growing businesses in India. It automates field operations, improves executive productivity, and ensures your team delivers the best customer experience.

Whether you run distribution, on-ground sales, service-based operations, or retail chains, LionO360 FSM helps you :-

• ● Plan and assign daily visits smartly.
• ● Track executive check-ins, check-outs, and travel routes.
• ● Optimize resource allocation and reduce operational costs.

Gather Vital Information While Onsite

Empower your field executives to collect customer data directly during visits. With LionO360 FSM, you can create customized questionnaires that executives fill out while check-in/check-out. This ensures that all major information is recorded accurately in real time.

From capturing order requirements to recording feedback or service details, your team stays informed, and your customers feel valued. Better data means better decisions and stronger customer relationships.

Route Management

Optimize your team’s daily travel with smart route planning & LionO360 FSM. It is facilitated to generate reports and insights. That includes the sales representative’s visit count, length of visit, etc. to track employee productivity and identify success factors.

This reduces travel time, lowers transportation costs, and ensures maximum customers each day. Efficient routes mean your team arrives on time, stays productive, and keeps customers satisfied.

Gain Opportunities and Drive Growth

With LionO360 FSM’s geo-location and geo-fencing capabilities, your field executives can identify potential leads and existing accounts during their visits. This helps them make the most of their time on the field by tapping into immediate business opportunities within their territory.

Real-time visiting history and customer data insights further enable your team to build stronger relationships and accelerate business growth.

Drive efficiency and increased productivity

Ensure your field team achieves their daily goals with LionO360 FSM’s real-time tracking and performance management tools. Set clear targets for store visits, questionnaires, and tasks. Monitor their check-ins, check-outs, route adherence, and time spent on each visit.

With automated reporting and insights, you can identify gaps, reward top performers, and implement strategies to continuously improve your field operations’ productivity and efficiency.