Questionnaire ManagementSimplify survey creation and tracking

Create Multiple Questionnaires

Easily create tailored surveys from the backend and update them anytime.

• ● Run multiple surveys during a single customer visit
• ● Assign surveys based on specific products or services
• ● Automatically prompt the right survey when your rep checks in at a store or service point

Customize Prompting Questionnaires

Start using LionO360’s Field Service Management platform to build and automate tailored questionnaires based on desired product purposes or field campaigns. Our platform has integrated prompting capability, meaning you can assign these surveys via any mode of communication, and they will automatically launch when your fields auto drop them down at the customer's location. This timely data collection provides the opportunity to customize the questions to the purpose of each visit, ultimately leading to curated campaigns, relevant insights, and overall field productivity.

Drive Improved Customer Experience

With LionO360’s Questionnaire Management, your field team can easily collect feedback during customer interactions — helping you understand what your customers truly want.

• ● By capturing real-time insights, you can:
• ● Identify customer needs
• ● Improve service delivery
• ● Boost retention and build long-term loyalty

Gain Questionnaire Insights

Track satisfaction scores, service gaps, and customer expectations all in one place. Get visual stats and detailed analytics on :-

• ● What customers like
• ● What needs improvement
• ● Where your service is falling short

Empower your team with insights that help drive improvements in real-time.