Struggling to Manage Your Business Efficiently? Schedule a Free Demo Now!

Struggling to Manage Your Business Efficiently? Schedule a Free Demo Now!

Struggling to Manage Your Business Efficiently? Schedule a Free Demo Now!

Struggling to Manage Your Business Efficiently? Schedule a Free Demo Now!

Struggling to Manage Your Business Efficiently? Schedule a Free Demo Now!

Struggling to Manage Your Business Efficiently? Schedule a Free Demo Now!

Struggling to Manage Your Business Efficiently? Schedule a Free Demo Now!

Struggling to Manage Your Business Efficiently? Schedule a Free Demo Now!

Struggling to Manage Your Business Efficiently? Schedule a Free Demo Now!

Struggling to Manage Your Business Efficiently? Schedule a Free Demo Now!

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IT Industry

Premium CRM
for IT Services

Build stronger client relationships, streamline project management, optimize sales funnels, and effectively drive campaigns with LionO360 CRM.


  • Boost client relationships
  • Track & manage sales funnel
  • Increase project profitability

Partners : 100+ & Counting

Why IT Industry Should Implement IT CRM Solution

Optimizing resources, building healthier client relationships, ensuring seamless remote operations, handling a multitude of projects at the same time, etc. have become the challenges in the IT industry that they need to overcome.

LionO360’s CRM IT solution empowers the IT industry to effectively manage their client relationships, optimize resource allocation, simplify remote operations, and streamline managing/tracking multiple projects.

Key Feautures of LionO360 CRM
for the IT Industry

Contracts
Management

Effectively manage your customer contracts and related documents, subscriptions renewals, etc., by using LionO360 IT CRM System.

Automate the process, get notified about renewals through automated reminders, and notifications.

Project
Management

With the built-in project management tool i.e. ‘Task’ of LionO360 CRM, streamline project management across your organization.

Create, assign, and track single or multiple tasks associated with specific module, channel, and category.

Customer Service
& Support

Easily create customer cases/tickets whether manually or via ‘Email to Ticket’. Assign and Track cases to stay updated with the real-time status of each case request/ticket.

Set deadlines and get notified for each activity.

Quotation/Estimate
Management

Create and send multiple estimates/quotations to your prospective customers. Allow your customers to choose and accept the quotation they find suitable.

By leveraging this feature, you can streamline your customer conversion.

Challenges that LionO360
CRM can help Overcome

Disorganized Customer/Lead Data

The industry is unable to track the customers' data, leads/prospects, ongoing deals, etc. Due to lacking historical data, personalizing communication is a challenge for them.

LionO360 CRM equips businesses with centralized access to customer information, lead data, and historical insights to ensure personalized customer communications.


Inefficient Sales

Lacking automation in follow-ups leads to missed sales opportunities. Moreover, tracking the sales funnel is also a challenging deal for the IT industry.

With LionO360 CRM, we strengthen businesses to manage sales through automated follow-ups, workflow automation, AI-based lead scoring, etc.


Poor Project Management

Not having a structured way to manage client projects and in-house tasks. Apart from this, tracking customer requests and ensuring IT support in a timely manner is critical.

With our built-in project management tool i.e. ‘Task’, we empower businesses to effectively manage client projects and track each project’s progress.


Dissatisfactory Customer Experience

Ensuring customer support is inevitable, which is again the biggest challenge in the industry that they need to overcome.

LionO360 CRM is integrated with cases and help desk functional capability. It helps automate customer responses and ensure timely and seamless customer resolution.

testimonials

FAQs

How can a CRM benefit an IT services company

  • A CRM can help you track leads, manage client relationships, automate follow-up/reminders, and ensure effective customer support.
  • It can also equip you with project management capability that allows task assignment, monitoring, tracking the project progress, and eventually ensuring timely project delivery.
  • At LionOBytes, we offer the best CRM in the industry helping you manage your end-to-end processes. Connect with our expert team, they will let you know how LionO360 CRM can benefit your IT service company.

How does CRM help with IT Project Management?

  • Using Liono360 CRM, you can assign tasks, track project status, define and manage project deadlines, and more.
  • Yes, our CRM comes with built-in project management tools that enable you to manage end-to-end projects, streamline workflow, and ensure seamless client delivery.
  • Talk to our team and schedule a free CRM demo to understand our CRM’s functional capability.

Can I customize the CRM for my IT business needs?

Yes, LionO360’s CRM IT solution can be customized to meet your specific business workflow and operational needs. It can also be integrated with your existing system or almost all third-party tools, such as email marketing platforms, accounting solutions, Microsoft applications, etc.
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