News

LionOBytes, a leading IT and software solutions company, announced today that is has been awarded Minority Business Enterprise (MBE) certification by the National Minority Supplier Development Council (NMSDC), New York and New Jersey affiliate. The NMSDC advances business opportunities for certified MBEs and connects them to other corporate members.

April 18th, 2019 | Tagged under: minority owned business | MBE | NMSDC

To ensure your brand is maintaining a competitive customer experience, it is imperative to conduct a customer experience analysis on a regular basis to see if your digital experience is falling short, meeting or exceeding customer expectations.

May 14th, 2019 | Tagged under: CRM | customer experience | CRM

More specifically, sales and marketing tools such as customer relationship management (CRM) software or sales automation platforms that contain AI technology not only can do simple, tedious tasks such as data entry, but also can identify patterns and trends in that data in just seconds, and tell users how best to use it.

May 22nd, 2019 | Tagged under: CRM | artificial intelligence | customer satisfaction

A CRM is not 100 percent foolproof. Mistakes can be made, technically and operationally. It’s crucial that all users are trained on how the system works and what it does and does not do. Here are four areas businesses must get right to ensure CRM success.

June 19th, 2019 | Tagged under: CRM | pitfalls | small business

LionOBytes, a leading IT and software solutions company, announced today that it won Gold in the 2019 CEO World Awards® in the category of Start Up of the Year, Technology Services and Bronze for Start Up of the Year, Technology Software. The company also won Gold in the 14th Annual 2019 IT World Awards® in the category of Start Up of the Year, Information Technology Software. The company was recognized for disrupting the CRM market with its LionO360 platform.

Sept. 11st, 2019 | Tagged under: IT World Awards | CEO World awards | CRM

Whether you’re an SMB or even a larger business, there are several things to consider when choosing a CRM and vendor to find the right fit for your company.

Sept. 12nd, 2019 | Tagged under: Forbes | CRM | Arun Upadhyay