Products / Field Service Management / Features / Questionnaire Management
Create customized questionnaires as well as update the same from the backend and conduct multiple surveys during a single visit.
Ensure prompt questionnaires to perform surveys at the time of check-ins at the customer locations by your representatives.
Automate your survey questionnaire, acquire survey feedback in real-time, and get accurate insights to support decision-making.
Create and set multiple questionnaires using different channels to be prompted once the representative check-ins to the customer store location adhering to their defined route. Assign multiple questionnaires pertaining to multiple products to be executed during your representative’s single visit fulfilling different purposes.
To reinforce product-specific goals; create, assign, and automate multiple questionnaires leveraging different potential channels simultaneously to your field sales representatives. Customize prompting questionnaires addressing the unique purpose or to drive product-specific field campaigns.
The first complete business management software for small business with CRM, Inventory, Accounting, and much more.
Our LionO360 questionnaire management module is designed to effectively carry out your field activities in terms of reaching customers, availing of their feedback, ensuring their anticipation, and more. This can help you perceive your customers' needs, maximize customer retention, attain customer loyalty, and improve their overall experience.
Track your customers' satisfaction level and know their feedback revealing what is lacking and where there is a need to work on. Stay updated with questionnaire stats & analytics to make informed and productive decisions periodically impacting your brand values and affecting your overall production level.
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